How long will my custom bedding take? TOP
How will my bedding be shipped? TOP
All of our bedding is shipped UPS. (Unless otherwise requested)
You will be e-mailed a tracking number at the time of shipment. And or you can check back to our website and use our order tracking link. All tracking numbers will be recorded in here for easy access for our customers
Where do you ship to? TOP
We can ship all most any where. If you live outside of the United States please contact us for shipping charges. Customers outside the U.S. will incure a higher shipping charge.
Do you take custom orders with my fabric? TOP
Yes we do, We are totally custom. We have ready made items and custom items. So even though you may not see a fabric or color your looking for, we can sure help you find it. Give us a call and we will be more than happy to help you determine just how much fabric will be needed.
I donít see exactly what I'm looking for on your site but have an idea of the colors I like, can you help me design my bedding? TOP
We can make almost anything you'd like. See a picture of what you'd like? Send it to us and we will do our best to create it for you. Give us a call or e-mail us and we will be more than happy to assist you in finding what you are looking for.
Can I mix and match fabrics on your site? TOP
Sure, Some of our collections have links on them so you can view all the fabric patterns in a collection that are available. You are welcome to mix and match any of our fabrics from this site. We can work with you on this to get just the look you want for your custom bedding.
Can I return my bedding? TOP
We stand behind our product. If for any reason you are dissatisfied we will gladly accept returns on NON custom items. Any light change on the bedding is considered custom therefore not returnable.
There is a 50% restocking fee on all returned ready made bedding and accessories.
Can I get my money back on my custom bedding once it is ordered, if I change my mind? TOP
No, Since we special order fabric in for every custom set we do not give refunds. We place your order into production very quickly, inorder to meet our delivery schedule. Each custom order is fulfilled as a special fabric purchase. If you decide on a different fabric after 1st. fabric has been purchased please contact us.
How do I clean my bedding? TOP
All our fabrics are 100% Cotton. Care: Wash bedding before first use. Machine was warm; gentle cycle. Only nonchlorine bleach. Tumble dry, low heat. As with any product dry cleaning is also recommended. In order to maintain the new look of the bedding we highly recommend dry cleaning or spot cleaning.
Will the dye lots be the same if I came back and ordered other accessories at a later date TOP
We highly recommend you order all the bedding pieces and/or accessories at the same time since I cannot guarantee the dye lot color will be the same
Can I get swatches of my favorite fabrics? TOP
We will be more than happy to snail mail you some fabric swatches of the fabric you are using if needed for painting and coordinating items. Click Here to order them.