Sugar Creek Bedding, Ltd. offers many items that are custom made and made-to-order. Bedding with custom changes, select gifts, personalized items and decorative accessories are made especially for you. Any item that is personalized is considered custom. Unfortunately, we cannot accept returns on these items, as they are made-to-order. If you wish to cancel an order for a custom made item, you may do so within 2 days of the placement of the order. On the third day, your order will go into production.
If you have any questions regarding our policy on custom, made to order and personalized items please do not hesitate to email us at firstname.lastname@example.org
Custom Bedding Orders are not returnable or cancelable after 3 business days. Every Sugar Creek Bedding product is specially selected for its great design and quality. If you are not completely satisfied with your (Non-Custom Bedding) standard bedding items purchase you may return it within 5 business days of receipt for an exchange or store credit - less a restocking fee of 10%
Please note: Customer is responsible for all freight charges if the delivery is returned, refused or cancelled during processing.
1. Contact us at email@example.com, We will give you a Return Authorization Number.
2. Ship item back to us in its original box and packaging.
If there is no Return Authorization Number on a return package, no refund will be issued.
Sales tax applies to all orders shipped to Illinois addresses. There is no sales tax charged for any other state.